Frequently Asked Questions (FAQ) - Answers to Common Inquiries about Hiking Screen Products

Add.: Building 18, No. 7, KaiTuo Road, Huangdao District, Qingdao, Shandong, China
Tel.: +86 19153256990
Mobile: +86 19153256990
Email: sales@hikingscreen.com

Customer Service Policy

Technical Support

- Free consultation and project feasibility analysis
- Technical data for reference
- Design pattern, installation blueprint and other necessary information for production

Sales Network

Our screen mesh are increasing in popularity both locally in China as well as internationally.


Below are a number of questions we commonly receive about our company, products and services.
Click here to ask any other questions you may have, and we will be happy to assist.

  • Can insect screens be customized to fit my windows and doors?

    Yes, our insect screens are available in various sizes and can be customized to fit your specific windows and doors. We offer a range of standard sizes, and if needed, we can create screens that match your exact measurements.
  • Do you offer warranty or guarantee for your insect screens?

    Yes, we offer a warranty on our insect screens. The warranty period may vary depending on the product, but we stand behind the quality of our screens and will address any manufacturing defects or issues that may arise.
  • Can I put my lable on the package?

    Sure, we accept all specification customized service.
  • What is the delivery time?

    In general, about 7-15 working days. If your order is large or customized, then need more time.
  • Do you provide installation guidance?

    Yes, trial assembly is arranged before loading to secure the quality. English instruction manual and video will be provided by us after goods loading.